Privacy policy

Last updated: 12 May 2026. Replace placeholders in brackets with your legal entity, contact details, and jurisdiction before publishing to the Google Play Store.

This policy describes how TruckSetu (the “Service”), operated by [Your company legal name] (“we”, “us”), collects, uses, and shares information when you use our website, progressive web app (PWA), and related products including the optional TruckSetu Driver Android application where applicable.

1. Information we collect

• Account and profile data — such as name, phone number, email (if provided), role (for example client, transporter, or driver), and content you submit (job posts, messages, group activity).
• Location — when you enable location features, we may collect device location to support nearby matching, live tracking, or job coordination as described in the product. Background location may be used only where you grant OS-level permission and where the feature is clearly disclosed (for example continuous driver tracking in the Android app).
• Technical data — IP address, device type, browser or app version, diagnostic logs, and timestamps needed to operate and secure the Service.
• Communications — messages and notifications sent through the Service, and responses to support requests sent to [support email].

2. How we use information

We use the information above to provide and improve the Service, authenticate users, show relevant jobs and chats, send operational or transactional notifications (including web push where you opt in), prevent abuse, comply with law, and enforce our terms.

3. Sharing

We may share information with other users where the product requires it (for example sharing a driver’s live location with a party you have agreed to connect with), with service providers who process data on our instructions (hosting, analytics, push delivery), or when required by law. We do not sell your personal information as a commodity.

4. Retention

We retain data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to legal exceptions by contacting [support email].

5. Security

We use reasonable technical and organizational measures to protect data. No method of transmission or storage is completely secure.

6. Your choices and rights

Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact [support email] to exercise these rights. You can disable location, notifications, or uninstall the Android app at any time through your device settings.

7. Children

The Service is not directed at children under 16 (or the minimum age in your jurisdiction), and we do not knowingly collect their personal information.

8. International transfers

If you access the Service from outside [your primary country / region], your information may be processed in countries where we or our providers operate.

9. Changes

We may update this policy from time to time. We will post the updated version on this page and update the “Last updated” date.

10. Contact

Questions about this policy: [support email]
Postal / registered address: [Your legal address]

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